How to Cancel a Virtual Halo Subscription Using Your iPhone or iPad

If you've subscribed to Virtual Halo through the App Store, and are now looking to terminate your subscription, it takes just a few simple steps to cancel.

  1. Open the Settings application on your iPhone or iPad and locate and select iTunes & App Store.
  2. Tap on your Apple ID, then press View Apple ID. When prompted, enter your Apple ID password or verify your identity using Touch ID.
  3. Select Subscriptions, followed by the one you want to cancel. Select Cancel Subscription, then press Confirm.

If you have any time remaining on your subscription, the Virtual Halo app will continue to operate in the "unlocked" mode, providing full access to all features. At time of renewal, your subscription will no longer be active, so the full features will be greyed out providing basic functionality of the Virtual Halo app moving forward.

Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk